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Support

We provide technical support and assistance for you, should you have any problems with using Novosoft Remote Backup Service, any questions or suggestions. Please be as complete as possible in your request.The better you describe the problem the sooner we will be able to solve it.

Before contacting our support team you may want to read our online HELP and FAQ. Possibly your question is answered on these pages.

If you have any questions, feel free to contact our Support Team.

For registered users:

  • Free technical support by email. We guarantee response time - 2 business days.
  • Patches, fixes, extended help and other related information.
  • registered@remotedatabackup.net

For unregistered users:

Contact Information

Tel: +7 383 330 34 69

System requirements

All you need to start Novosoft Remote Backup Service is:

  • Windows 98/Me or Windows NT 4.0/2000/XP/2003;
  • Approximately 10MB of free disk space;
  • Internet connection.
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Remote backup solution If you need to protect your data from loss, try to use Novosoft Remote Backup Service. It is the best solution for remote backup.