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Customer Service

1. Are there any discounts on your software?

Yes, there are volume discounts. Please check the Novosoft Store section for the detailed information.

2. What are the methods of payment when purchasing your product?

You can pay via a secure online credit card, a wire transfer, phone, fax and an e-mail.

3. Are the payment methods secure?

Yes, the methods of payment are secure, the matter guaranteed by the Plimus payment system.

4. How are the product and the registration delivered?

The product is delivered electronically, i.e. you need to download it here: . The registration is delivered via the email used in the payment.

5. When will be the registration number delivered?

The registration number will be delivered within minutes of the purchase. Sometimes it may take some more time due to network connection problems.

6. Can I get my money back if I find the program totally useless after purchase?

Yes, we have a 30 day money back guarantee, i.e. we will return the money within 30 days if we can not satisfy you with the software.

Please submit the form below. Your inquiry will be answered in the order it was received, usually within one business day.

Please Note: This form is for customer service issues only. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.

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